Make Your Own Path
We Help People with Developmental Disabilities Choose the Life They Want to Live.
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Independent Support Services is committed to supporting diversity and inclusion within our organization and today, in recognition of Juneteenth, we honor and respect the celebration of the emancipatio...
I am Self-Directed
A key event in my life was having the opportunity to live independently. Having my own place made me feel wonderful. I picked out my own beautiful furniture, decorated my apartment and am very happy l...
Department of Labor Form
The Department of Labor’s form IA12.3 is now available on our website. To locate this form, go to the HR tab, click on the drop down box and then click on the Employee Information tab. If you sc...
PPE Request and Distribution (Revised 5-7-20)
Dear Stakeholders, As per our Governor Cuomo’s Executive Order 202.16, all essential businesses are to provide employees with face coverings while fulfilling their job responsibilities. Under that d...
NY State introduces new Legislation/Guidelines that impacts Self-Direction services
Dear ISS Stakeholders, As these remain challenging times for all us, we would like to update you on some of the new legislation/guidelines that have come from New York State that specifically impacts ...
The Portal Help Section
The Portal Help Section (https://portal.issny.org/help.php) is the place to go for step by step guides and videos on all the features the Portal offers. These include timesheets, expenses, plan docume...
Update on COVID-19 and Services Provided
Dear ISS Stakeholders, We hope you are adjusting to these difficult times. We wanted to take a few moments to provide some reminders and updates. There appears to be a lot of scams surfacing at this t...
Essential Employees
In response to the question of having a way to verify Support Staff are “Essential Employees”, attached is a letter that can be downloaded and printed for staff to carry with them showing they ...
FAQs
Independent Support Services, Inc. Due to this unprecedented time we have been receiving some of the same questions. Below are the two most frequently asked questions and answers. What is FAPTO (Famil...
Interim Guidance from OPWDD regarding Comm Hab
Hello all We just received interim guidance from OPWDD in regards to Community Habilitation and wanted to share with you all as soon as possible. As per NYS, Direct Support Professionals ( DSPs) are...
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Ultipro is our Human Resources Payroll system that all active employees have access to in order to view /print their paystubs, W-2s, current benefit enrollments/deductions and tax withholdings.
Upon hire all active staff are given login information on how to access their personal information through Ultipro. If assistance is needed please contact us at Ultipro@issny.org