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We provide person-centered,self directed and individualized supports to people with developmental disabilities to assist them in making choices that will lead them to actualize their dreams.
Independent Support Services provides Self-Directed Services and acts as the Fiscal Intermediary Service to people with developmental disabilities throughout the State of New York. By definition, Self-Directed Services in New York State, as approved by the Federal Courts for Medicare and Medicaid, is a Home and Community based Waiver (HCBS) service. Self-Directed Services is the major service option that supports the implementation of the Self-Determination philosophy of allowing individuals and their families to:
Identify the services that they need;
Select their own staff and community resources; and
Co-manage an approved budget with the Fiscal Intermediary Service.
Independent Support Services as a Fiscal Intermediary Service is a voluntary, not-for-profit agency that acts as the fiscal and business agent for the person enrolled in Self-Directed Services. Independent Support Services does not provide direct services, but rather, as a Fiscal Intermediary Service agency, pays for the supports and services identified in the person's approved Self-Directed Services Plan and Budget. Independent Support Services functions as the official "Employer of Record" and has a Medicaid Provider Agreement approved by the New York State Office of People with Developmental Disabilities.
Payroll Early Submission: During the Holidays, due to banking Holiday closures our payroll must be submitted early for several pay periods this Holiday season in order for the direct deposits to be available by the paid date.
Therefore we would like to remind all staff: It is, as always, of utmost importance to have your timesheets mailed by 5pm on the due date on the payroll schedule. In addition, whenever possible, we would like to encourage early mailing. If you are not working over the weekend, please try to mail your timesheet Friday instead of waiting until Monday. If you do work over the weekend of course you cannot mail it until Monday as the signatures must be after the work was performed. We strongly suggest having everything reviewed and signed at the end of your shift on the last day you work in the pay period instead of waiting until the due date. We will absolutely NOT be able to accept timesheets mailed Tuesday in the upcoming months as we sometimes try to do as a courtesy. Off schedule checks will not be given for late timesheets and they will be paid the following payroll.
This notice effects the 11/25/16 pay date and due to the Christmas Holiday the pay date has been changed to 12/22/16 instead of 12/23/16.
We are sorry we recently switched banks – due to a bank processing error some checks might have been returned or were unable to be cashed.
Please redeposit or cash the check. We will reimburse any fees that were incurred. Please email us at firstname.lastname@example.org with your name and check number if you did have this problem. We will then contact you to get or give further information.
Thank you and again we are sorry for any inconvenience.
Effective August 1, 2016 any meal item under $5 will not be reimbursed, and any meal item over $15 will be reimbursed up to the $15. The purpose of the Staff Activity Fee’s budget line is to provide the participant with various activities to promote community integration. Examples include bowling, movies, and baseball games.
Meals are occasionally a part of those activities. However, if the meals are considered the activity, then they should be less frequent, unless there is a valued outcome that is being met by the meal. Meals are not to be considered a part of an employee’s compensation.
We are now strictly enforcing the 30 day mail policy for time sheets. All documents must be mailed to us within 30 days of the date of service, and staff time sheets should be mailed according to the payroll schedule. If they are not, you may face disciplinary action up to and including termination. This is a serious matter. Please make sure all documents are sent in a timely manner to avoid any disciplinary or payment issues. Thank you for your cooperation.
Independent Support Services strongly urges everyone who sends in invoices for reimbursement, or payment, to have those invoices to us no later than 60 days from the first date of service on the invoice. If this requirement is not met, we cannot guarantee payment.
Example #1: Support Broker meets with participant on May 3rd. The invoice must be received no later than July 2nd.
Example #2: Support Staff drive participant to the park on May 1st. The invoice must be received by June 30th.
ISS is switching payroll systems. Letters and emails have been sent out to support staff to give them specific information about the new system and how to access their paystubs.
Please click on the Letter Ultipro- Support Staff for more specific information. Letters and emails have also gone out to participants, families and brokers notifying them of the change as well. Please click on the Letter Ulti for Participants-Families-Brokers for more specific information.