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Portal (Harmonix) System Maintenance Alertread more
Portal (Harmonix) System Maintenance Alertread more
2019 Outstanding DSP Awardsread more
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Portal (Harmonix) System Maintenance Alert

To all families, participants, brokers and SEMP reporters, Please be advised that the Portal (Harmonix) will be down for system maintenance and upgrades from 6:00pm, Thursday 6/6 to 6:00am, Friday 6/7. Thank you, ISS IT Team

Portal (Harmonix) System Maintenance Alert

To all families, participants, brokers and SEMP reporters, Please be advised that the Portal (Harmonix) will be down for system maintenance and upgrades from 6:00pm this evening (Thursday) 5/23, to 6:00am tomorrow morning (Friday) 5/24. Thank you for your patience. ISS IT Team

2019 Outstanding DSP Awards

Individual Award Top 10 Nominees $500 for each award recipient New this year! A DSP TEAM Award Top 3 Teams $500 for each DSP in your team (A team equals 3 or more DSP’s, with a maximum of up to $2,000.00 per team to be divided equally) All applications are due by July 1, 2019 […]

Attention Brokers

Check out this blog post to find Video Recording and Question and Answers resources for our Staff Action Plan Webinar. This page is a part of our new ISS portal’s help system! The help system includes the following categories: 1.       Staff Action Plan Training: a.       Video recording of […]

In The Spotlight

Featuring Jack and Eric Petersen With an introduction from their mom, Bea Petersen, who gives us her perspective from a parent’s point of view. Bea I have 4 children. 2 boys and 2 girls. Eric and Jack are close in age and both participate in Self-Direction. Since their inception in Self-Direction, the stress of my […]

I Am Self-Directed

Key Event in my life One of the keys to my happy life is when I started Stony Brook University Summer of 2018.  I immediately met news friends and started a new chapter in my world. My favorite recreation At 21 years old my favorite recreation is going out with my DSPS to do adventures. We have gone to Atlantis, Bronx Zoo, […]

ISS and Sprout hosts its first Spring Film Festival

On Saturday, March 23rd, Independent Support Services in conjunction with Sprout hosted its first Spring Film Festival at the Hauppauge High School. The program consisted of 90 minutes of original, inspirational short flicks produced by and for individuals with disabilities. For those who could not attend, but would like to view these films, the link […]

Mileage Reimbursement Announcement

To all ISS Families, Participants and Support Staff, As of January 2019, the IRS has increased the mileage reimbursement rate to .58 cents per mile. This will be the default reimbursement limit. If you wish to pay a lower rate per mile, you may do so, but you must contact your Self-Direction Coordinator with the […]

Important Payroll Announcement

IMPORTANT!!! PAYROLL:  PLEASE mail your timesheet Friday or Saturday if you are not working over the weekend.  If you cannot mail it early, remember the post office is OPEN on 12/24 and the timesheets must be postmarked that day at the latest in order to get here in time to pay them!  Mail them ASAP […]

Support Staff Holiday Schedule

Effective January 1, 2019 all Self- Hired Support Staff (Community Habilitation, Supported Employment and Respite) that work twenty or more regularly scheduled hours per week in total are granted 7 paid holidays per year. The following is the schedule of Holidays (Holidays are given on the day they occur). New Year’s Day Martin Luther King’s […]

Important Payroll Announcement

IMPORTANT!!! PAYROLL:  PLEASE mail your timesheet Friday or Saturday,  if you are not working over the weekend.  If you cannot mail it early, remember the post office is OPEN on 12/24 and the timesheets must be postmarked that day at the latest, in order to get here in time to pay them! Mail them ASAP […]

Family Liaison- What’s new with the ISS Parent Council?

The 3rd ISS parent council meeting took place on Thursday, November 8.  Valuable input from parents and ISS resulted in a better understanding of some of the policies recently sent to our participants and families. A revised staff pay rate policy was sent out to address the concerns of families. It was obvious that there […]

I am Self-Directed

Featuring Leah Shapiro   A key event in my life Having my art displayed at the ISS picnic showcase this past summer. My favorite recreation I enjoy doing art and swimming. My latest accomplishment Working as an art teacher. One thing most people do not know about me I love making homemade pizza. What does […]

In The Spotlight

Featuring Michael Korins   Tell us a little bit about yourself My name is Michael Korins.  I am 25 years old and live on Long Island with my family. I am autistic. I have been Self-Directing since I left high school.  While I struggle with many things, I am a talented musician.  I am an […]

News from Accounts Payable

Due to the Holiday Season, Rent checks which are generally mailed on the 24th of each month will be mailed on the 26th, for November and December. November checks were placed in the mail yesterday. Any questions or concerns, please contact or your Self-Direction Coordinator. We have amended our mileage forms on the ISS […]

To Payroll Employees

Please remember that the post office is closed Monday, 11/12/18. If you are not working over the weekend we ask that you mail your timesheets on Friday or Saturday this week. Thank you!

Important information and reminders from ISS Payroll

1. Timesheets will be returned to staff if they are not complete. The staff and participant/representative must make sure that every area of the timesheet is filled in. Timesheets will also be returned if there is ANY white out or pencil used on the timesheet. These will not be paid, so please ensure that we […]

ISS is seeking a Full-Time Self-Direction Broker in our Hauppauge Office.

Job Posting: Responsibilities:  Works with Self-Directed Participants, their Family and Circle of Support to develop, submit, review and maintain their Self-Direction budget. Provides education and training to the Participant and their Circle of Support per New York State standards. Monitors expenditures to ensure they do not exceed the budget. Provides assistance to Participant to review […]

Portal Maintenance this Saturday, 9/29

Please be advised, the Participant and SEMP portals and, will be undergoing maintenance this Saturday, 9/29 from 6:00 am to 6:00 pm. This means the system will be down during this time. Note: Depending on the time it takes the developers to finish their updates, it may be up and running soon. Thank […]

Self-Direction Webinar for Individuals and Families

Below is the announcement and link for the 9/25 Self-Direction participant and family Webinar. Please note that registration will be limited to the first 1,000 people.  If you miss it there is a plan to make it available online. Self-Direction Webinar for Individuals and Families Hosted by OPWDD Division of Person-Centered Supports, Self-Direction Unit, Kate […]

Salary Parameters of Self- Hired Staff (Direct Support Professionals)

Policy: Independent Support Services, Inc. as a Fiscal Intermediary is establishing salary parameters for Self-Hired Staff (Direct Support Professionals) in order to insure that pay rates will not result in excessive service reimbursement costs. Pay Rates: Starting wage for Self Hired Staff (Direct Support Professionals) could be between $15 and $20 per hour. Raises cannot […]

Newly Revised AP Forms

To all, Effective immediately, the Accounts Payable department has revised and uploaded updated forms to the website.  These forms replace previous, outdated ones.  Going forward, please begin using the new, revised forms. In addition, please note that we have added a mileage form for use by families with multiple participants who utilize multiple family-owned vehicles […]

Important Payroll Information

Payday this week is going to be on Thursday 11/9/17 due to the Veteran’s Day banking holiday on Friday. Holidays also tend to slow the USPS mail so whenever possible, please mail your timesheets early. Also, reminder: Only 24 hours of PTO will rollover into 2018. Check your UltiPro pay stub for your PTO balance. […]

Attention Payroll Employees!

With the holidays approaching please be sure to mail your time sheet on time or early if at all possible, to avoid any delays in pay. Please remember that we can only guarantee on time payment for time sheets mailed on time. Mailing them even one day late or after the post office closes can […]

NYSELFD – News Blast from OPWDD

OPWDD will be holding a Public hearing video conference at sites around the state to gather input for the Statewide Comprehensive Plan 2018-2022, on September 25th, from 3-7pm. Please read the attachment for more information! News Blast Sept 14, 2017

Quality Assurance – Updated Incident Training

ISS operates under the auspices of the Office for People with Developmental Disabilities. The OPWDD mandates the Quality Assurance Department to follow Part 624 and 625 Incident regulations and guidelines. ISS staffs are to report all incidents or suspected/witnessed abuse to QA immediately upon discovery. Specific details and information regarding incident reporting and processing is […]

Human Resources – News!

If you are looking to hire an applicant and the applicant states they are already cleared as staff through ISS please contact Human Resources either by phone at 845-794-5218 or by email at to confirm that the applicant is already a cleared staff member. Once confirmed with Human Resources please make sure you complete […]


Please remember that IDGS: Transportation CANNOT be used to drive a participant to Day Hab or to take them home. New guidance from OPWDD states that OTPS: Personal Transportation also cannot be used.

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