Hello Stakeholders! We were recently made aware of a statewide change to budget submissions to ensure consistency throughout all Regional Field Offices. This change goes into effect June 1, 2026. What to know:  Links to OPWDD Documents for Budget Submissions:  We have begun altering our internal processes to ensure we are prepared to meet these […]

Happy Holidays! Accounts Payable has observed an increase in issues with expense submissions. To help ensure proper submissions—and to allow us to process your expenses more quickly—please review the following guidelines: Preferred file types: PDF or JPG. Other formats (HEIC, GIF, PNG) are also accepted. Scanning documents: Scanned files provide the best results. You can […]

This is a reminder that all August broker invoices need to be uploaded no later than November 18th.

The New York Housing Resource Center now offers three essential resources that work together to help you understand your housing options. Together they form Your Guide to Housing, a collection of audio and text-based resources that provide a pathway through many housing-related topics to help you plan for your future.  Resource Highlights: · Season one of A Housing Journey Podcast is […]

Advocacy Alert SNAP Benefits End on Saturday, 11/1/25 – Take Action Barring any federal intervention, 42 million Americans will lose Supplemental Nutrition Assistance Program (SNAP) benefits on Saturday. This is a result of the federal government shutdown that is now in its 5th week.  This includes 3 million New Yorkers, including over 100,000 individuals with intellectual […]

Dear Friends, With a very heavy heart, I’m announcing that I will be leaving the position of Executive Director of Independent Support Services at the end of this year 2025. This was obviously a very difficult decision having founded the agency in 2002. The past 23 years have been the pinnacle of my career. However, […]

Dear Brokers, To ensure your invoices are processed and paid as quickly as possible, we want to make you aware of an important update. 📣Additional Reminder: Please be sure to indicate whether services were provided Face to Face or via Telehealth on all invoices: Thank you for your attention to this matter and for helping us ensure the payment […]

An eblast was sent out earlier today, however there was a glitch with the platform we used to send the information causing the links to be inactive. The links at the bottom of this message are active and usable. With the approval of the 2024 COLA increase for brokerage, ISS is updating their Support Broker […]

Hello everyone, On June 30th, we hosted a meeting for Brokers to discuss the Cost of Living Adjustments (COLA) implementation and the guidelines that need to be followed going forward. Here is a link of the recording for those who didn’t have the opportunity to hear it. COLA VIDEO RECORDING