Author: ISS Admin

Unscheduled Server Maintenance Tonight!!

As a result of a power outage yesterday on our main servers, we need to perform unscheduled maintenance this evening from 6 to 9 PM. The Portal and SEMP Survey will not be available during that time. If you are staff and are unable to end or start a shift because of this downtime, please use […]

How do I view shift comments from the Shift Detail Screen?

If a comment was added to a shift, you can view them from the shift details screen. For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/viewing-shift-comments

How Do I update my Contact information? (Participant Version)

As a participant, it is important to update your information with ISS when you have a change.  The information that we have for you is how we contact you, how you access the ISS Portal, how we send payments and tax documents, and all manner of things. The chart below shows you how to update […]

Important: Unscheduled Server Maintenance Tonight!

Dear Stakeholders, As a result of a power outage this morning on our main servers, we need to perform unscheduled maintenance this evening from 5 to 8 PM. The Portal and SEMP Survey will not be available during that time. If you are staff and are unable to end or start a shift because of this […]

What happens when ISS emails are reported as SPAM or Abuse

You might think hitting that flag on your email website, app, or software is a fast and easy way to get that message out of your way, but that action may have far-reaching consequences.  By reporting ISS emails as SPAM or Abuse, you are telling your email provider that ISS does not have the right […]

Accessing the SEMP Surveys

In order to start, you’ll need to go to the ISS Portal website: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/support-staff-resources/page/accessing-the-semp-surveys

IRS Mileage Rates for 2024

IRS issues standard mileage rates for 2024; mileage rate increases to 67 cents a mile, up 1.5 cents from 2023 To view the press release in its entirety click on the link below https://www.irs.gov/newsroom/irs-issues-standard-mileage-rates-for-2024-mileage-rate-increases-to-67-cents-a-mile-up-1-point-5-cents-from-2023

“The Role of Staff Liaison”

The position of Support Staff Liaison was created with all of you in mind, functioning as a resource to direct you to the right place for your essential training needs, for guidance and direction, and for  collaboration. The insight received by the Staff Liaison regarding the day to day issues you experience help the organization […]

COS Council Meets

On Tuesday, December 12, ISS held its 4th Quarter COS Council Year End Wrap up meeting.Catch up on what you missed by watching the video below.

Portal Updated on Tuesday, 12/12/23

We’ve heard you!  We’re working hard towards Electronic Payments.  This morning’s Portal updates are just the beginning! Some new pages have been added to your Portal.  Please don’t do anything with them as we don’t have everything connected up yet. More information will be coming soon!  In the meantime, please do not attempt to submit […]