An eblast was sent out earlier today, however there was a glitch with the platform we used to send the information causing the links to be inactive. The links at the bottom of this message are active and usable. With the approval of the 2024 COLA increase for brokerage, ISS is updating their Support Broker […]
Author: ISS Admin
Direct Support Professionals Week
Independent Support Services, Inc., would like to recognize all the Direct Support Professionals working with participants who partner with us to receive Fiscal Intermediary Services. Without Direct Support Professionals supporting Participants, Self-Direction would not be possible. Thank YOU for all you do.
Web Approver Designee Form (Updated)
We have recently made a few updates to the Web Approver Designee Form which can be found on the Forms page of the ISS website under Program Services. This form should be used going forward when designating a COS member to sign-off on Staff eTime Timesheets or Monthly Summary Notes. Here is the link as […]
Auto-Deleted eTime Shifts
eTime shifts with the following status that have not been modified in 30 days will be deleted. You can find these auto-deleted shifts by going to My Work and filtering to all Deleted shifts. All deleted shifts appear here, including the ones you deleted. Remember, you cannot view more details on deleted shifts and you cannot modify them. If a shift […]
Why did I get a shift reminder email from ISS?
Shift reminder emails are generated automatically from our system to remind our stakeholders to check for any pending shifts. These reminders are sent to assure that staff and Circle approvers are up to date on shifts to help with the timely delivery of payroll processing. Certain reminders will trigger only if pending shifts are present, […]
Introducing the Self-Direction Guidebook!
The Self-Direction Resource Guidebook serves as a comprehensive resource aimed at enhancing the knowledge and empowerment of our participants and their circles of support. By delving into ISS policies and procedures, this guidebook equips individuals with the necessary tools to navigate their self-directed journey effectively. Through clear and concise information, it fosters a deeper understanding […]
How can I update my Contact info on UKG?
To update any of your contact information on UKG please complete the Personnel Change form found on the website Forms page, https://www.issny.org/forms/ and email it to peopleservices@issny.org with your full name, what is being changed, and what it should now be. For legal name changes, you must provide a copy of your new Social Security […]
Uploading Multiple Images from a Mobile Device
If you are uploading multiple images to an expense, we recommend using the Photo Library (iOS) or Media Picker (Android) option. This should allow you to select multiple images and upload them to the expense submission. For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/electronic-expenses/page/uploading-multiple-images-from-a-mobile-device