Author: ISS Admin

Self Hired Support Staff Employee Handbook Announcement

We have revised the Self Hired Support Staff Employee Handbook. The Employee Handbook will be available on our Portal through the Learning Management System in the next few days. All Self Hired Support Staff will have 60 days from the time it is on the portal to review the Employee Handbook and the attestation in the […]

Important Updates from People Services

First update: Recently there has been a revision made to the ADM that allows for the use of remote technology to deliver Home and Community Based Services. As of 11/11/23 and Per ADM# 21-ADM-03R there has been an extension granted until 4/11/24 allowing for Life Plans to reflect the election of the use of remote […]

2024 Support Staff Holiday Schedule

The 2024 Support Staff Holiday Schedule is now posted on the People Services page. Scroll down to the 2024 Support Staff Holiday Schedule, click on the link to open the document.

How to Keep your Portal user Active

To keep your Portal User Active, you must login at least once every 6 months. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/portal-basics/page/how-to-login-to-the-iss-portal 

How to check my previously worked shifts (Support Staff)

Staff have the ability to check their shifts within the Portal. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/link/606#bkmrk-to-review-time%3A

Employer Tool Kit

Helpful resources regarding employment information for our participants and future employers

How to use the My Staff Filter

In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ Status Shifts are filtered based on their current status (Pending Circle Review, Approved by Circle, Being Processed at ISS, etc.) Staff Shifts are filtered based on the person who submitted the shift Job Shifts are filtered by the type […]

Parking and Toll Guidelines

Dear Stakeholders, It was recently brought to our attention that Parking and Tolls are not reimbursable items except under Staff Activity Fees when a Self-Hired staff is providing the transportation. Effective, October 1, 2023, ISS will no longer be able to reimburse these items except under the Staff Activity Line of the budget. Thank you […]

How to use filter to only see Pending Circle Review shifts

If you’d like to see all the shifts that are pending circle review, follow the instructions below. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/navigating-and-finding-shifts

How to approve Shift Overlaps

If you have shifts with time overlaps, you will need to approve the override to have the shifts submitted. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/circle-side-overlaps