Help Us Improve Your Self-Direction Experience At ISS, your experience matters to us. We are committed to providing high-quality Self-Direction services, and one of the most important ways we can improve, is by listening to the individuals and families we support. We invite you to participate in our Annual Self-Direction Satisfaction Survey and share your […]
Category: Participant News
Sharing Information of behalf of OPWDD
You’re Invited: CAS/CANS Information Sessions this October & November You’re invited to join us for an Informational Presentation on “Why the CAS/CANS Assessments Matter” and share your questions. Dates for in-person sessions and a registration link is shared below. If you can’t join us at an in-person session, we’ll be offering two virtual sessions (dates […]
2026 DSP Award Nominations Announcement
Nominate an Outstanding DSP! ISS is happy to announce the return of our Outstanding DSP Awards, which will be announced during DSP Recognition Week in September 2026. Every day, Direct Support Professionals make a meaningful difference in the lives of the people they support. Now it’s your chance to recognize someone who goes above and […]
Updated SD Budget Template, Temporary Modification CAS/CANS Assessment, New Broker Agreement
Hello Participants, Primary Contacts and Brokers, OPWDD has released a new SD Budget Template, dated July 7, 2026 – link to the template below. The July 7, 2026 Self-Direction Budget Template is required to be used as of July 14, 2026 for ALL Self-Direction Budgets, including Start-Up, Initial Budgets, Full Budget Amendments (FBA) and Cost Neutral Budget Amendments […]
New Billing Mandate, 06/01/26
Dear Stakeholders, We would like to make you aware of a new directive from New York State Office for People With Developmental Disabilities (OPWDD) that will limit ISS’ ability to submit multiple claims each month. At the end of May we received this notification and have taken some time to research and understand its impact. […]
Join our Club ISS Shared Interest Groups (SIGs)
Join Free Sessions! Hello ISS family, We’re excited to introduce Club ISS Shared Interest Groups (SIGs): This is a reminder that the application window closes on 5/22/2026. This is a new virtual program designed to bring people together through shared passions, meaningful conversation, and community connection. How to Apply: We’re asking interested participants to complete […]
Announcing Club ISS
ISS is excited to introduce a new concept to enhance your experience with Self-Direction. CLUB ISS is its name. We would like to develop Shared Interest Groups (SIG’s) around subjects you are interested in. You will meet other people with similar interests and do this virtually with an ISS facilitator. This is not a class and […]
Special Announcement: New Resource Available Now from NYHRC
Unveiling the Newly Redesigned New York Housing Resource Center (NYHRC) With funding from the New York State Council on Developmental Disabilities, the New York Alliance for Inclusion and Innovation is unveiling the newly redesigned New York Housing Resource Center website. This website focuses on non-certified housing options for people with Developmental Disabilities (DD). The goal is to educate […]
Direct Support Professionals Week
Independent Support Services, Inc., would like to recognize all the Direct Support Professionals working with participants who partner with us to receive Fiscal Intermediary Services. Without Direct Support Professionals supporting Participants, Self-Direction would not be possible. Thank YOU for all you do.