Dear ISS Stakeholders, We hope you are adjusting to these difficult times. We wanted to take a few moments to provide some reminders and updates. There appears to be a lot of scams surfacing at this time. We would like to remind everyone to not give out personal information to anyone over the phone, social […]
In response to the question of having a way to verify Support Staff are “Essential Employees”, attached is a letter that can be downloaded and printed for staff to carry with them showing they are working. We will also have this letter on our website at issny.org under the news section at the bottom of the home page. If a […]
Independent Support Services, Inc. Due to this unprecedented time we have been receiving some of the same questions. Below are the two most frequently asked questions and answers. What is FAPTO (Family Approved Paid Time Off): FAPTO Policy: Support Staff working for Participants accrue Paid Time Off bi-weekly per the agency’s Paid Time Off Policy. […]
Hello all We just received interim guidance from OPWDD in regards to Community Habilitation and wanted to share with you all as soon as possible. As per NYS, Direct Support Professionals ( DSPs) are considered an essential employees. Com Hab Staff are considered DSPs and are essential employees. Being an essential employee means that they […]
Important AP Note – All expense reimbursements uploaded through the portal must include a signed expense form or they will be held up for payment. AP has posted an additional list of suggestions for expense uploads on our website <link> Please take a few moments to review and follow the suggestions on this list. Thank […]
Click on the link below https://www.issny.org/wp-content/uploads/Information-on-Coronavirus.pdf
Please be advised that the March 31, Parent Council meeting has been cancelled due to the covid-19 concerns. We will keep you posted on the next meeting happening in June.
Independent Support Services would like you to know that we are as concerned as you during this unprecedented time of uncertainty regarding the COVID-19 virus. At this time, we want to notify our stakeholders about some critical information. We encourage Participants and their Circle of Support to reach out to their Care Managers, Brokers and then […]
In doing so we have noticed some problems and/or suggestions – Incomplete forms – Everyone should be completing forms the same way they always have but instead of putting them in an envelope; they can now be uploaded in the portal. No Expense form cover page – All “reimbursement” expense type requests need an expense […]
Independent Support Services, Inc. wants to ensure that all of our Self-Directed participants, family members and self-hired staff are aware of and are practicing the recommendations from the Centers for Disease Control(CDC) to prevent the spread of the Coronavirus. The CDC recommends the following: -actively encourage sick employees to stay home. Direct Support Staff receive […]