Departmental Changes We are pleased to announce that our Human Resources Department has changed its name to People Services. This name change reflects changes in the field of Human Resources and it represents more of what we do to support Participants, in hiring staff, working through staff issues, and providing all the necessary back office […]
Recent OTP issue has been resolved
The recent One Time Passcode (OTP) issue was caused by a slowdown with Amazon Web Services, the provider ISS uses to send text messages. The problem began on Fri., 1/14 and was resolved on Mon., 1/17. We apologize for any inconvenience this unexpected network outage may have caused. If you need to submit a forgotten […]
One Time Passcode issue being addressed
IRS increases 2022 mileage rate to 58.5 cents per mile
The IRS released the standard mileage rate for 2022, increasing it to 58.5 cents per mile. IR-2021-251, December 17, 2021 WASHINGTON — The Internal Revenue Service today issued the 2022 optional standard mileage rates used to calculate the deductible costs of operating an automobile for business, charitable, medical or moving purposes. Beginning on January 1, […]
2022 ISS Calendar is here!
Complete Guide to Advocacy in New York State
Happy New Year from ISS! We are pleased to share the NYS Alliance Guide as a reference and follow up to our Circle of Support quarterly meeting in June addressing the importance of Advocacy. This Guide to Advocacy provides helpful information on New York State government structures, contacts in the Executive and Legislative branches […]
Submit and Approve Time Early
To: All Stakeholders Re: Submit and Approve Time Early Due to the upcoming Holidays, we would like to request that staff submit all time at the end of their last shift this pay period, and that approvers approve the time ASAP, by the end of the day Monday 12/20.
OTP Codes via Text currently not working
At this time we are experiencing an issue with One Time Pass codes being sent by text to access our portal. However, having them sent to you by email is working. If your preference upon log in is to have the one time passcode sent by a text you will need to change this to […]
OPWDD Announces Approval of Vaccine Bonus for all DSPs
OPWDD announced the approval of a vaccine bonus for all Direct Support Professionals through the Appendix K Waiver approval. Self- Hired Direct Support Professionals have until January 14, 2022 to be fully vaccinated. To be considered fully vaccinated, you must receive both doses of a two-dose vaccine or one dose of the single dose vaccine. […]
Portal Issues Update
Dear Portal Users, We’ve been experiencing a few different portal glitches today. Here are the scenarios and resolutions you can follow. Issue 1: Unable to login… Please go to your browser and visit https://portal.issny.org to load a fresh version of our login page. If you choose not to do that, and use an already open browser tab and […]