Effective December 1, 2025, all mileage and activity fee reimbursements for Self-Hired Support Staff must be submitted through eTime. We will no longer accept reimbursement requests through our accounts payable process. You can find instructions for submitting mileage and activity fee reimbursements through eTime on our help website at the following link: https://help.issny.org/books/etime/chapter/etime-mileage-and-expenses We will […]
Important Information regarding Self-Hired Support Staff Mileage and Activity Fee Reimbursements
Portal Maintenance Thurs., 9/18 6 PM to Fri., 9/19 6 AM
Portal Maintenance Thurs., 8/21 6 PM to Fri., 8/22 6 AM
Portal Maintenance Thurs., 7/24 6 PM to Fri., 7/25 6 AM
Portal Maintenance Thurs., 6/26 6 PM to Fri., 6/27 6 AM
Portal will be down Thurs., 05/22/25 from 12-2 PM
The Portal will be unavailable on Thurs., 5/22 from 12pm to 2pm while we perform system maintenance. If you are staff and are unable to start or end a shift because of this downtime, please use the links below to edit your shift or create a forgotten (missed) shift. Editing a Shift: https://help.issny.org/books/etime/page/editing-start-and-end-timesCreating a Forgotten Shift: https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift
Viewing Your Expense Submissions
During our system maintenance the evening of Thurs., 4/17, we added a new feature that shows the expenses you have uploaded. Visit https://help.issny.org/books/electronic-expenses/page/viewing-your-expense-submissions for more details.
Expense Submission Update 04/08/25
On Tuesday, 04/08/25, at approximately 8:15 PM, we updated the expense submission processing code. We have been working hard to resolve the expense submission failures that our users have been reporting and we thank you for your patience. Our expense submission handler can now detect and process the following submissions: Unfortunately, PDFs generated by the […]