Just a friendly reminder, should you experience or become aware of any Portal issues, please check for Portal announcements which show on the Portal login and home pages and for an eblast prior to emailing websupport. If you don’t see any immediate announcements and need to email websupport, please know that we will make every effort to respond to your email as soon as possible, as we may be working on the issue at hand. Multiple emails to websupport can delay our response time. We assure you, we will address your concerns as soon as possible.
In an effort to communicate to all users when there is a widespread issue, we will always inform you via these methods – an announcement on the Portal and an emailed eblast. As always, we appreciate your patience and cooperation when these unexpected issues occur.