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Year: 2026
Portal OTP Outage
On Friday, 01/16/26, one of the ISS Portal servers came down which affected our ability to send OTP (One Time Passcodes) and other functions. We have tested and confirmed all functions are back up and working as of approximately 1:45 PM. If you were unable to log in at the start of your shift, you […]
Broker Submission Calendar
Dear Brokers, In an effort to make the Broker invoice submission process easier and not overwhelm everyone’s email, we have created a calendar with the monthly deadlines. These are hard deadlines for all broker billing. Any invoices received by ISS after the date highlighted in each month may run the risk of non-payment. For example, it […]
Announcing Club ISS
ISS is excited to introduce a new concept to enhance your experience with Self-Direction. CLUB ISS is its name. We would like to develop Shared Interest Groups (SIG’s) around subjects you are interested in. You will meet other people with similar interests and do this virtually with an ISS facilitator. This is not a class and […]