Attention All Stakeholders!
In an effort to provide better service, ISS is creating new features for our Accounts Payable department. As part of this upgrade, we will need to enlist the help of everyone to make this a smooth process. Please be advised of the following changes, which take effect today.
All expenses must be submitted to the category that they belong and for only one month (based on date of service) at a time. Categories include:
- Mileage – for mileage forms payable to someone other than staff (or if staff is notified to submit separately for some reason).
- Reimbursement – for expense forms with their related bills and receipts.
- Brokerage – for broker invoices with any supporting approval emails.
- Invoices – for direct pay invoices of any kind – classes, clinical direct, etc. If you asked us to pay a vendor of any type directly, the bills go here.
- FRR – for Family Reimbursed Respite forms which must include in and out times and price on each line.
AP is unable to split documents, accept emailed attachments, or fix errors like incorrect expense types. AP cannot hold submissions for missing receipts, bills, documentation, etc.
Submissions will be returned to the uploader of that document to make the appropriate changes and resubmit according to any instructions provided.
Please make sure to monitor your Expense Upload Tab in the Portal after upload for any returns so that they can be fixed and resubmitted timely.
(*Note – any new uploads or returns will not show between the hours of 12 am and 7 am – any uploads during these hours will appear after 7am.)
While this change may be slightly inconvenient initially, the final outcome will be supportive of all of our stakeholders.
Thank you for your assistance and collaboration with us during this time.
