Dear ISS Stakeholders, As these remain challenging times for all us, we would like to update you on some of the new legislation/guidelines that have come from New York State that specifically impacts the delivery of Self-Direction services. We would also like to give you some reminders in regards to certain items. Community Habilitation/ Respite […]
Dear ISS Stakeholders, We hope you are adjusting to these difficult times. We wanted to take a few moments to provide some reminders and updates. There appears to be a lot of scams surfacing at this time. We would like to remind everyone to not give out personal information to anyone over the phone, social […]
In response to the question of having a way to verify Support Staff are “Essential Employees”, attached is a letter that can be downloaded and printed for staff to carry with them showing they are working. We will also have this letter on our website at issny.org under the news section at the bottom of the home page. If a […]
Independent Support Services, Inc. Due to this unprecedented time we have been receiving some of the same questions. Below are the two most frequently asked questions and answers. What is FAPTO (Family Approved Paid Time Off): FAPTO Policy: Support Staff working for Participants accrue Paid Time Off bi-weekly per the agency’s Paid Time Off Policy. […]
Hello all We just received interim guidance from OPWDD in regards to Community Habilitation and wanted to share with you all as soon as possible. As per NYS, Direct Support Professionals ( DSPs) are considered an essential employees. Com Hab Staff are considered DSPs and are essential employees. Being an essential employee means that they […]
Click on the link below http://www.issny.org/wp-content/uploads/Information-on-Coronavirus.pdf
Independent Support Services would like you to know that we are as concerned as you during this unprecedented time of uncertainty regarding the COVID-19 virus. At this time, we want to notify our stakeholders about some critical information. We encourage Participants and their Circle of Support to reach out to their Care Managers, Brokers and then […]
Independent Support Services, Inc. wants to ensure that all of our Self-Directed participants, family members and self-hired staff are aware of and are practicing the recommendations from the Centers for Disease Control(CDC) to prevent the spread of the Coronavirus. The CDC recommends the following: -actively encourage sick employees to stay home. Direct Support Staff receive […]
Timesheet_Upload_Guide Brokers/ Primary Contact (Families) We are excited to announce that effective immediately Support Staff have the ability to upload their timesheets through the ISS portal once all signatures have been obtained. Within the next 24 hours, all active support staff will be receiving a portal invite with their sign in credentials and a link […]
Effective January 1, 2019 all Self- Hired Support Staff (Community Habilitation, Supported Employment and Respite) that work twenty or more regularly scheduled hours per week in total are granted 7 paid holidays per year. The following is the schedule of Holidays (Holidays are given on the day they occur). New Year’s Day Martin Luther King’s […]