Category: People Services

Department of Labor Form

The Department of Labor’s form IA12.3 is now available on our website. To locate this form, go to the HR tab, click on the drop down box and then click on the Employee Information tab. If you scroll to the bottom of the page you will find this form. This form is to be used […]

PPE Request and Distribution (Revised 5-7-20)

Dear Stakeholders, As per our Governor Cuomo’s Executive Order 202.16, all essential businesses are to provide employees with face coverings while fulfilling their job responsibilities. Under that direction we have obtained a limited supply of disposable masks. TO RECEIVE FACE MASKS PLEASE CAREFULLY READ AND FOLLOW THE INSTRUCTIONS BELOW!!! FAILURE TO DO SO WILL CAUSE […]

NY State introduces new Legislation/Guidelines that impacts Self-Direction services

Dear ISS Stakeholders, As these remain challenging times for all us, we would like to update you on some of the new legislation/guidelines that have come from New York State that specifically impacts the delivery of Self-Direction services. We would also like to give you some reminders in regards to certain items. Community Habilitation/ Respite […]

Update on COVID-19 and Services Provided

Dear ISS Stakeholders, We hope you are adjusting to these difficult times. We wanted to take a few moments to provide some reminders and updates. There appears to be a lot of scams surfacing at this time. We would like to remind everyone to not give out personal information to anyone over the phone, social […]

Essential Employees

In response to the question of having a way to verify Support Staff are “Essential Employees”, attached is a letter that can be downloaded and printed for staff to carry with them showing they are working. We will also have this letter on our website at issny.org under the news section at the bottom of the home page.   If a […]

FAQs

Independent Support Services, Inc. Due to this unprecedented time we have been receiving some of the same questions. Below are the two most frequently asked questions and answers. What is FAPTO (Family Approved Paid Time Off): FAPTO Policy: Support Staff working for Participants accrue Paid Time Off bi-weekly per the agency’s Paid Time Off Policy.  […]

Interim Guidance from OPWDD regarding Comm Hab

Hello all We just received interim guidance from OPWDD in regards to Community Habilitation and wanted to share with you all as soon as possible.  As per NYS, Direct Support Professionals ( DSPs) are considered an essential employees. Com Hab Staff are considered DSPs and are essential employees. Being an essential employee means that they […]

Helpful information about Covid-19

Click on the link below https://www.issny.org/wp-content/uploads/Information-on-Coronavirus.pdf

Updated Announcement with Important Information Regarding COVID-19

Independent Support Services would like you to know that we are as concerned as you during this unprecedented time of uncertainty regarding the COVID-19 virus. At this time, we want to notify our stakeholders about some critical information. We encourage Participants and their Circle of Support to reach out to their Care Managers, Brokers and then […]

Public Service Announcement

Independent Support Services, Inc. wants to ensure that all of our Self-Directed participants, family members and self-hired staff are aware of and are practicing the recommendations from the Centers for Disease Control(CDC) to prevent the spread of the Coronavirus. The CDC recommends the following: -actively encourage sick employees to stay home. Direct Support Staff receive […]