If you are a staff member that is asked to fix a shift, follow the instructions below. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/
| Issue | How to resolve |
| Modify Staff Activities, Event Details, or Virtual Details | Go to the Finalize Details, make the appropriate changes, then click Next. |
| Start or End times | Go to Final review Screen, click Change, make the appropriate changes |
- Once you make the necessary adjustments, click Submit Shift to resubmit to the Circle for approval.
- Note: if the Employer, Job, method, or location was incorrect, you CANNOT modify the shift. You will need to delete the shift and submit a forgotten one
For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/correcting-a-shift
