To keep your Portal User Active, you must login at least once every 6 months.

In order to start, you’ll need to go to the ISS Portal website and login:

  • At the PORTAL LOGIN page, enter your email address and your password. Then click LOGIN.
  • If the login information was correct, you will be taken to the TWO-FACTOR INFORMATION page. Choose whether you’d like your One-Time Passcode (OTP) delivered to you via EMAIL or TEXT message. Click on the option you prefer and allow up to 5 minutes for delivery to your phone or email address.
  • Once you choose your OTP delivery method, you will be redirected to the CONFIRM LOGIN page. When you receive your OTP code, enter the 6-digit number into the ONE-TIME PASSCODE field and your homepage will automatically load after the number is typed in.

For more detailed information, that includes pictured examples, visit our help website here: