Author: ISS Admin

Important Announcements!!

ISS is reinstating the FAPTO Policy Participants and or their Designee can choose to allow Staff to be paid under the Family Approved Paid Time Off policy for up to 20 hours in a calendar year as long as their Self-Directed Budget can afford it and it is approved by Independent Support Services. FAPTO is at the […]

TAX FORM NEWS

Attention Payroll Paid Employees: As always, W-2 forms will be mailed and available online on or before January 31st.  You do not need to contact us to request them they will be automatically sent and made available in your UKG (Formerly called UltiPro).  If, in February, you still have not received it you should contact […]

Accounts Payable Helpful Hints

Upload Process AP here! This week’s focus is the portal upload process. Clickable links to more detailed walkthroughs can be found throughout this email. Take a look! Submit your expenses by uploading through the portal. Ensure all images are clear and legible. If using a smartphone, the best way to take photos is by using the […]

Accounts Payable Helpful Hints

General Information Hello from AP! We know that the process of completing forms, collecting documentation, and uploading expenses can sometimes get a bit overwhelming. Over the next few weeks, we will be sending you bite-sized emails with helpful hints and reminders to hopefully make the reimbursement process smoother and easier! Please take a look, and […]

OTP Portal Issue Resolved!

The issue with our OTP (one time passcodes) on the Portal has been resolved and they have been re-enabled.  All users will once again be required to enter the code they receive via text or email (based on the preferences they set) in order to log into the Portal.  For more information on OTPs and […]

ISS Portal and SEMP Survey Users

Dear Portal Users, The Portal and SEMP Survey will be unavailable due to server maintenance onThursday, 9/22 from 6 to 8 PM. *********** If this downtime affects your ability to clock in or out, please follow the instructions at https://help.issny.org/books/etime/page/editing-start-and-end-times to edit a shift and https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift to submit a forgotten shift.

ISS Self-Direction participant turns author

ISS Self-Direction participant, Jacob Greene has authored a book which has recently been published, called, “The ABC”. The purpose of The ABC is to teach young children how to read, improve their reading skills and understand the relationship between the pictures and the words. The book is entertaining and educational. Both parents and children will […]

Workforce Incentive Distribution Plan

We are happy to announce we have received some of the workforce incentive money and are working diligently to ensure the money is properly distributed. As you may know, the state has invested money to give bonuses to DSPs who have worked as Community Habilitation Staff, Respite Staff and SEMP staff during the pandemic and […]

Learning Management System Announcement

Dear Stakeholders, As promised we have developed our own Learning Management System (LMS) to meet the mandatory training requirements of OPWDD and New York State.  Our new Learning Management System is available now through our portal. You will no longer have to remember another website address, username and password. This new feature is displayed on your […]