Author: ISS Admin

ISS Portal and SEMP Survey Users

Dear Portal Users, The Portal and SEMP Survey will be unavailable due to server maintenance onThursday, 9/22 from 6 to 8 PM. *********** If this downtime affects your ability to clock in or out, please follow the instructions at https://help.issny.org/books/etime/page/editing-start-and-end-times to edit a shift and https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift to submit a forgotten shift.

ISS Self-Direction participant turns author

ISS Self-Direction participant, Jacob Greene has authored a book which has recently been published, called, “The ABC”. The purpose of The ABC is to teach young children how to read, improve their reading skills and understand the relationship between the pictures and the words. The book is entertaining and educational. Both parents and children will […]

Workforce Incentive Distribution Plan

We are happy to announce we have received some of the workforce incentive money and are working diligently to ensure the money is properly distributed. As you may know, the state has invested money to give bonuses to DSPs who have worked as Community Habilitation Staff, Respite Staff and SEMP staff during the pandemic and […]

Learning Management System Announcement

Dear Stakeholders, As promised we have developed our own Learning Management System (LMS) to meet the mandatory training requirements of OPWDD and New York State.  Our new Learning Management System is available now through our portal. You will no longer have to remember another website address, username and password. This new feature is displayed on your […]

COS Council Meeting Hosts Benefits Advisor

ISS COS Council hosts Barbara Morell, Benefits Advisor On March 29th, ISS hosted a virtual meeting presented by Barbara Morell, Benefits Advisor. The topic was the World of Benefits & Paid Employment. HELP! I’M DROWNING IN A BOWL OF ALPHABET SOUP!SSI, SSDI, ACCES-VR, DSS, OPWDD, WIPA, SGA, SEIE, PASS, IRWE, 1619(b), MBI-WPD Slide Presentation – […]

Brittany Schiavone featured on The Today Show

Brittany Schiavone, ISS participant featured on The Today Show for World Down Syndrome Day  Inspiring nonprofit gets an upgrade with help from George Oliphant (today.com) Brittany and her entire family will be on George to the Rescue, Saturday 3/26 at 9:00 am and 7:00 pm. on Channel 4 NBC. It will be on Youtube  Monday.

Important Announcement Regarding Fringe Benefits

We regret to inform you that it is necessary for Independent Support Services, Inc. to raise our fringe rate to 28% for all Self Hired services (which includes Com Hab, Respite, & SEMP) by May 1, 2022.  Please work with your Support Broker to amend your budget.  We are requesting your Support Broker submit an […]

Exciting changes happening at ISS!

Departmental Changes We are pleased to announce that our Human Resources Department has changed its name to People Services. This name change reflects changes in the field of Human Resources and it represents more of what we do to support Participants, in hiring staff, working through staff issues, and providing all the necessary back office […]

Recent OTP issue has been resolved

The recent One Time Passcode (OTP) issue was caused by a slowdown with Amazon Web Services, the provider ISS uses to send text messages.  The problem began on Fri., 1/14 and was resolved on Mon., 1/17.  We apologize for any inconvenience this unexpected network outage may have caused. If you need to submit a forgotten […]

One Time Passcode issue being addressed

Dear Stakeholders, We are aware of an issue with One Time Passcodes (OTP) not being delivered via text message, or arriving very delayed when using Etime. At this time, we do not know if this is an Amazon Web Services or cell phone provider issue. We are working on the problem and will let you […]