The recent One Time Passcode (OTP) issue was caused by a slowdown with Amazon Web Services, the provider ISS uses to send text messages. The problem began on Fri., 1/14 and was resolved on Mon., 1/17. We apologize for any inconvenience this unexpected network outage may have caused.
If you need to submit a forgotten shift, please visit https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift
Remember to keep your OTP information up to date. Visit https://help.issny.org/link/272#bkmrk-editing-multi-factor to learn how.