You might think hitting that flag on your email website, app, or software is a fast and easy way to get that message out of your way, but that action may have far-reaching consequences. By reporting ISS emails as SPAM or Abuse, you are telling your email provider that ISS does not have the right […]
Category: IT
“The Role of Staff Liaison”
The position of Support Staff Liaison was created with all of you in mind, functioning as a resource to direct you to the right place for your essential training needs, for guidance and direction, and for collaboration. The insight received by the Staff Liaison regarding the day to day issues you experience help the organization […]
Portal Updated on Tuesday, 12/12/23
We’ve heard you! We’re working hard towards Electronic Payments. This morning’s Portal updates are just the beginning! Some new pages have been added to your Portal. Please don’t do anything with them as we don’t have everything connected up yet. More information will be coming soon! In the meantime, please do not attempt to submit […]
Portal Too Many Attempts OTP Error
Late last week, we confirmed an issue on our Portal when users trying to login were triggering the ‘too many attempts’ error after only two tries. We temporarily disabled the OTP (one time passcode) limit until we could find the cause of the problem and get it fixed. On the evening of Thursday, 11/30/23, we […]
When a Portal Issue Occurs
Just a friendly reminder, should you experience or become aware of any Portal issues, please check for Portal announcements which show on the Portal login and home pages and for an eblast prior to emailing websupport. If you don’t see any immediate announcements and need to email websupport, please know that we will make every […]
How to Keep your Portal user Active
To keep your Portal User Active, you must login at least once every 6 months. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/portal-basics/page/how-to-login-to-the-iss-portal