Category: IT

How to check my previously worked shifts (Support Staff)

Staff have the ability to check their shifts within the Portal. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/link/606#bkmrk-to-review-time%3A

How to use the My Staff Filter

In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ Status Shifts are filtered based on their current status (Pending Circle Review, Approved by Circle, Being Processed at ISS, etc.) Staff Shifts are filtered based on the person who submitted the shift Job Shifts are filtered by the type […]

Parking and Toll Guidelines

Dear Stakeholders, It was recently brought to our attention that Parking and Tolls are not reimbursable items except under Staff Activity Fees when a Self-Hired staff is providing the transportation. Effective, October 1, 2023, ISS will no longer be able to reimburse these items except under the Staff Activity Line of the budget. Thank you […]

How to use filter to only see Pending Circle Review shifts

If you’d like to see all the shifts that are pending circle review, follow the instructions below. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/navigating-and-finding-shifts

How to approve Shift Overlaps

If you have shifts with time overlaps, you will need to approve the override to have the shifts submitted. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/circle-side-overlaps

How to approve an EVV Override Request

If a shift requires an EVV Override, you will need to approve the override before you can submitted the approval. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/reviewing-a-shift

How to check shifts (Circle of Support)

Users have the ability to check their staff’s shifts within the Portal. In order to start, you’ll need to go to the ISS Portal website at https://portal.issny.org/ and login. For more detailed information, that includes pictured examples, visit our help website at https://help.issny.org/link/606#bkmrk-to-review-time%3A

Portal Maintenance Coming Up!

The Portal will be unavailable due to updates and maintenance on Monday, 7/24 from 12 PM to 2 PM. If this downtime affects your ability to clock in or out, please follow the instructions at https://help.issny.org/books/etime/page/editing-start-and-end-times to edit a shift and https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift to submit a forgotten shift.

How to Edit Multi-Factor Authentication Settings

Did you know you can update your multi-factor authentication preferences from your ISS Portal? In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/security/page/multi-factor-authentication-f45#bkmrk-editing-multi-factor  

Portal My Work and My Staff Work Changes Reversed

Earlier this morning, we rolled back the changes we made to the Portal for My Work and My Staff Work.  Any issues you had since 5/10 will now be resolved and you can go back to using the Portal and doing whatever you were able to do prior to 5/10. Do not worry about your […]